JCCA’s Preventive Services division is seeking a Case Manager to assist the team in making casework and collateral contacts for clients/families, in compliance with regulations of OCFS and NYC Administration for Children’s Services.

JCCA's Preventive Services stabilize and strengthen families in crisis. Staff support families in resolving immediate problems and keeping children safely at home. Programs offer assessment, crisis intervention, and treatment in a variety of models to best assist families at critical points. Our professional staff work with families who may be struggling with family conflict, substance abuse, domestic violence, mental illness, behavior problems, truancy, parental stress and children who are at risk of abuse and neglect. We use a family approach to empower and strengthen families to prevent out-of-home placement and to reunite families after such placements. JCCA Preventive Services are conveniently located in Brooklyn and the Bronx. Services are family-centered, strength-based and culturally-sensitive in their design to defuse potential conflicts, reduce the incidence of violence and promote the well-being of children and families.

Essential Generic Job Functions:

• Conduct office, home and field visits to assess clients for safety concerns, establish treatment goals and to meet case objectives per their needs and in compliance with regulations of OCFS and NYC Administration for Children’s Services.
• May be assigned a full caseload to provide assessments, advocacy, case management, crisis intervention, assistance with basic needs for clients.
• Conduct initial assessments of referred families according to established program procedure. This will include family members’ substance abuse, DV, living arrangements, safety concerns etc. leading to the development of goals and implementation of an action plan.
• Maintain records of all client/family/collateral contacts according to the regulations.
• Maintain correspondence for clients as required by the Family Assessment Service Plan (FASP).
• Provide all case management services called for in Family Assessment Service Plan (FASP).
• Attend interdisciplinary clinical case conferences and staff meetings according to program procedures.
• Attend inter-agency meetings (including client-specific meetings at schools, hospitals, ACS, etc.).
• Participate in planning and implementation of client group activities, etc.
• Represent Preventive Services at community functions.
• Program coverage during evening and on emergency call list.

Knowledge, Education and Skills Required:

• BSW or BA in Human Services
• Relevant experience working with children and families in a similar setting
• Good communication skills

Knowledge, Education and Skills Preferred:

• Fluency in Spanish and/or Creole French an asset.
• Knowledge of the needs and identification of abused and neglected children.
• Knowledge of mental health and substance abuse issues.
• Skills in working with hard to reach or resistant individuals and families.
• English language-writing skills to fulfill state and city regulations for keeping records.
• Computer skills (knowledge of CONNECTIONS and PROMIS, a plus)