A MESSAGE TO OUR COMMUNITY

OUR VALUES

• Kehillah|Community
  We are stronger together. We nurture meaningful relationships.
• Hachnasat Orchim|Welcoming and Belonging
  Every person who walks through our doors belongs.
• Chesed|Compassion
  We lead with kindness, empathy, and care for one another.
• Kavod|Honor and Respect
  We have each individual’s dignity and unique journey.
• Shmirat HaGuf |Being our Best Selves
  We care for body, mind, and spirit – for ourselves and others.

THE OPPORTUNITY

HOW I WILL CONTRIBUTE

• Provide leadership and oversight for infant, toddler, preschool and school-age programs.
• Establish and monitor standards for program quality, classroom environments, curriculum, teacher-child interactions, and developmentally appropriate practice.
• Maintain regular visibility in classrooms and program spaces.
• Ensure programs support children's social-emotional, cognitive, language, physical, and developmental growth.
• Conduct regular classroom observations and provide feedback and coaching to teaching teams.
• Guide staff in supporting children's behavior through positive, developmentally appropriate practices.
• Ensure children's developmental progress and milestones are appropriately observed, documented, and communicated with families.
• Coordinate additional support when developmental, behavioral, social-emotional, or educational concerns are identified.
• Use observations, developmental information, family feedback, and program data to continuously improve program quality.

• Recruit, hire, onboard, supervise, coach, evaluate, and retain qualified employees.
• Establish clear roles, expectations, and accountability across the Center team.
• Develop supervisors and lead teachers to effectively lead their teams.
• Maintain regular visibility with staff and provide timely coaching and performance feedback.
• Develop staffing schedules that meet enrollment needs, required ratios, program expectations, and budget parameters.
• Monitor vacancies, attendance, call-outs, coverage, overtime, and staffing patterns.
• Ensure staff qualifications, training, certifications, and professional development remain current.
• Plan and facilitate staff meetings and professional development.
• Address performance and conduct concerns promptly and consistently.
• Foster a professional culture where employees feel supported, accountable, and committed to providing high-quality care.

• Serve as a visible, accessible, and welcoming leader for Center families.
• Build positive relationships with families and maintain a consistent presence throughout the program day.
• Ensure families receive timely, accurate, and professional communication.
• Respond to family questions, concerns, and escalated situations promptly and appropriately.
• Meet with families regarding developmental, behavioral, classroom, or program concerns as needed.
• Ensure parent-teacher conferences and developmental updates are provided consistently.
• Support staff in maintaining strong and professional relationships with families.
• Maintain appropriate confidentiality and professional boundaries.
• Monitor family feedback and retention and identify opportunities to strengthen the family experience.

• Maintain current knowledge of New York State Office of Children and Family Services (OCFS) regulations and licensing requirements.
• Ensure the Center operates in compliance with applicable regulations, licensing requirements, and JCC policies.
• Maintain the Center's license and required regulatory documentation.
• Serve as a primary contact for OCFS and manage regulatory visits, inspections, inquiries, and follow-up.
• Ensure required child, personnel, medical, attendance, training, safety, and licensing records are complete and current.
• Ensure employees meet applicable qualification, clearance, medical, certification, and training requirements.
• Monitor licensed capacity, classroom groupings, staffing, and required child-to-staff ratios.
• Ensure appropriate supervision of children throughout the program day.
• Oversee health care, medication, illness, injury, emergency, evacuation, and safety procedures.
• Ensure mandated reporter requirements and behavior management policies are understood and followed.
• Complete required regulatory reporting and address compliance concerns within established timeframes.

• Direct the daily operation of the Early Childhood and School Age programs.
• Ensure adequate leadership, staffing, and coverage throughout operating hours.
• Maintain effective systems for attendance, arrival and dismissal, staffing, communication, documentation, and classroom transitions.
• Ensure classrooms and program spaces are safe, organized, appropriately equipped, and prepared for children.
• Respond to staffing shortages, facility concerns, health situations, behavioral incidents, and other operational needs.
• Ensure emergency procedures and required drills are completed and documented.
• Maintain accurate administrative records and meet organizational and regulatory deadlines.
• Evaluate Center processes and implement improvements that increase consistency, efficiency, safety, or program quality.
• Keep JCC leadership informed of significant operational needs, trends, risks, and concerns.

• Monitor enrollment, tuition revenue, classroom utilization, waitlists, and available capacity.
• Establish and monitor goals for enrollment, retention, revenue, staffing, and financial performance.
• Develop enrollment projections to inform staffing, budgeting, and program planning.
• Monitor personnel costs, including staffing levels, scheduled hours, and overtime.
• Align staffing decisions with enrollment, required ratios, program quality, and financial sustainability.
• Oversee classroom placements, waitlists, tours, registration, and enrollment.
• Monitor family retention and trends affecting enrollment or revenue.
• Monitor purchasing and program expenditures within the approved budget.
• Support accurate administration of tuition, childcare subsidies, scholarships, and other program funding.
• Use financial, enrollment, staffing, and program data to guide decisions and long-term planning.
• Identify opportunities to strengthen enrollment, responsibly manage expenses, and support program growth.

• Represent the Wolk Children’s Center positively within the JCC and Greater Rochester community.
• Partner with JCC Marketing to support enrollment, program promotion, and community awareness.
• Provide program information, stories, photos, milestones, and highlights for marketing and communications.
• Participate in open houses, tours, family programs, and appropriate JCC events.
• Coordinate with other JCC departments when programs or resources can enhance the experience of children and families.
• Participate in organizational meetings and initiatives as assigned.

QUALIFICATIONS

• A Bachelor's degree in Early Childhood Education, Child Development, Education, Human Services, or a related field, including coursework necessary to meet New York State OCFS Director qualifications.
• Minimum of one year teaching and one year of supervisory experience in a childcare or early childhood setting.
• Strong knowledge of child development, developmentally appropriate practice, and social-emotional development.
• Working knowledge of New York State OCFS childcare regulations and licensing requirements.

• Full-time, in-person position with regular and reliable attendance required.
• Consistent presence throughout the Wolk Children’s Center is an essential function of the position.
• Flexibility based on staffing, family, regulatory, and operational needs.
• Occasional early morning, evening, or weekend availability for meetings, training, family programs, emergencies, or JCC events.
• Ability to move regularly throughout classrooms, playgrounds, hallways, and other indoor and outdoor program spaces.
• Ability to engage directly with children and provide classroom support when needed.
• Must successfully complete and maintain all required background checks, clearances, health requirements, certifications, training, and professional development.