Registrar

JCC of Greater Pittsburgh
JCC of Greater Pittsburgh

Pittsburgh, PA, USA

Posted 6+ months ago
POSITION SUMMARY: Provide excellent customer service by assisting with registrations across the agency (overnight camp, day camp, specialty camps, swim, sports, etc.). RESPONSIBILITIES: Process registrations; assist with withdrawals/cancellations/changes; train staff on customer service; ensure account accuracy (tax statements, reconciliations); declines/collections; data requests (rosters/mailing lists); data accuracy between Traction Rec and CampMinder; enforce staff account policies. ESSENTIAL JOB DUTIES: Frequent movement; lift up to 25 lbs (occasionally 50 lbs). SUPERVISION: None; reports to Registration & Customer Service Coordinator. QUALIFICATIONS: Bachelor’s in Communications/Business/Human Services or equivalent with 2+ years customer service/sales; Salesforce experience preferred. CERTIFICATIONS: PA Criminal History, PA Child Abuse, FBI, PA Mandated Reporter, First Aid/CPR. Equal Opportunity employer. To apply: submit resume and cover letter or apply online.