Pro Shop Attendant

Position Summary

The Tennis Pro Shop Attendant is responsible for delivering excellent customer service while supporting the daily operations of the tennis pro shop. This role includes retail sales, inventory management, member engagement, and administrative support for tennis programs and events. Flexible schedule including evenings, weekends, and holidays based on program needs. This is a part-time, non-exempt position with no benefits package.The Jewish Community Center is an Equal Opportunity Employer (EOE).

Essential Responsibilities

• Greet members and guests in a friendly, professional manner
• Assist customers with merchandise selection (racquets, apparel, accessories)
• Process retail transactions accurately using POS systems
• Answer questions regarding tennis programs, lessons, and events
• Maintain attractive and organized merchandise displays
• Report maintenance or safety concerns promptly
• Help with registration for lessons, clinics, and tournaments
• Support check-in for tennis programs and events
• Answer phone calls and respond to inquiries
• Maintain accurate records and daily sales reports
• Support basic clerical tasks as needed

Required Experience:

• Basic knowledge of tennis equipment and terminology (preferred but not required)
• Strong communication and interpersonal skills
• Ability to handle transactions accurately and responsibly
• Professional in appearance, manner and tone.
• A team player who possesses the ability to work in a collaborative environment
• Customer-focused mindset
• Attention to detail and organization
• Ability to multitask in a fast-paced environment
• Team-oriented with a positive attitude
• Basic computer and POS system proficiency