Junior Tennis Program Manager

The Junior Tennis Professional is responsible for the planning, implementation, supervision, and evaluation of all youth tennis programming at the Jewish Community Center. This spans from the GECC (Goldberg Early Childhood Center) Enrichment classes for PK 3s and PK 4s classes to high level competitive training. This includes 10 & Under initiatives, developmental clinics, competitive junior academies, USTA junior team tennis, private and semi-private lessons, break programs, youth tournaments and summer camp. The position oversees a structured progression including Red Ball, Orange Ball, Green Ball, and Tournament Level instruction. The position focuses on player development, participant safety, facility usage, and building strong relationships with both junior players and their parents while working collaboratively with the Director of Racquet Sports and other departments. This is a full-time, exempt position that includes a comprehensive benefits package. The role requires flexibility, including afternoons, evenings, and weekends, to meet program and member needs. The Jewish Community Center is an Equal Opportunity Employer.

ESSENTIAL FUNCTIONS:

• Provide day-to-day instruction and leadership across the full junior pathway: Red Ball (low-compression), Orange Ball, Green Ball, and Tournament Level training.
• Assist the Director of Racquet Sports with the marketing and evaluation of all junior programs to maximize enrollment and retention.
• Coordinate court scheduling to ensure proper equipment setups (mini-nets, varied ball types, and court dimensions) for each specific developmental stage.
• Maintain regular communication with parents regarding their child's progression through the Red-to-Green pathway and transition into tournament-level play.
• Manage junior program data within the JCC CRM, including roster management, billing for enrichment classes, and tracking student advancement.
• Maintain required professional certifications, including USPTA/PTR, SafePlay, CPR, and First Aid.
• Serve as a high-energy, positive role model, fostering a love for the game in young children while maintaining discipline and safety.
• Monitor equipment inventory (specifically the specialized balls and nets for GECC and Red Ball programs) to ensure everything is in good repair.
• Collaborate with GECC staff and other JCC departments to ensure seamless transitions for students attending enrichment classes during the school day.
• Participate in racquet sports department meetings and JCC-wide staff initiatives to support a collaborative "one-agency" culture.

TENNIS CAMP RESPONSIBILITIES:

• Direct Service Oversight of Tennis Summer Camp.
• Interviewing, hiring, training, and supervision of part-time/contract coaches and counselors. Training staff and contractors to work appropriately with all age groups to provide a safe and secure program, to maintain a positive attitude when dealing with members and other staff, and to be customer service oriented.
• Train all staff to work appropriately with children, maintain a safe and secure environment, and ensure a high level of customer service when interacting with parents and members.
• Responsible for the development of camp budget; monitor and reconcile all financial reports to ensure the program meets revenue and expense goals.
• Working with Camp Administrator, manage camp registration, including roster changes, and waitlists.
• Ensure all paperwork, such as product requests, payment forms, and purchase orders, are submitted in a timely manner.
• Be knowledgeable across all camp technologies including but not limited to Avocado, CampDoc, The Camp App and Avocado.
• Maintain statistics on camp attendance and survey participant satisfaction to ensure continuous improvement. Ensure all camp activities adhere to JCC safety guidelines and health protocols.
• Attend all camp director meetings.

EDUCATION/EXPERIENCE/REQUIREMENTS:

• Bachelor’s degree and or equivalent relevant experience in tennis instruction, programming, or management.
• Certification as a tennis teaching professional.
• Experience working with adult players across beginner, intermediate, and advanced levels.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work effectively in a fast paced and evolving environment.
• Demonstrated creativity, energy, and initiative with a commitment to delivering high quality adult programs.
• Reliable attendance and punctuality to support consistent program operations.
• Proven ability to exercise sound judgment and decision making.
• Flexible schedule with availability for mornings, evenings, weekends, and special events as required.
• Basic proficiency in Microsoft Office and comfort using registration and CRM systems.
• Strong organizational skills with attention to detail and time sensitive task management.
• Ability to work independently while collaborating closely with a team.
• Ability to lift and move equipment weighing up to 50 pounds using proper technique.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice as the needs of the JCC and/or community change.

It is expected that the Assistant Tennis Director will be a team player as part of the JCC Professional Staff. He/she is expected to be aware of the JCC Mission Statement and work within the framework-of that mission.