Development Operations Associate
JCC Association of North America
Location and Job Title:
Development Operations Associate
Kaplen JCC on the Palisades
411 E. Clinton Ave.
Tenafly, NJ 07670
Principal Responsibilities:
JOB TITLE: Development Operations Associate
SUPERVISOR: Chief Development Officer
STATUS: Full-time, in-person
If you are interested in being part of a warm and welcoming professional team focused on ensuring a place of belonging and delivering excellent opportunities to its members and the community, come join our team. The Kaplen JCC on the Palisades (Kaplen JCC) is seeking a professional who enjoys bringing people together, building a community and creating a culture of philanthropy.
POSITION OVERVIEW
We are seeking a Development Operations Associate. This is a full-time position that provides overall administrative support to the Development Office of the Kaplen JCC on the Palisades.This position is responsible for the workflow and effectiveness of all development operations: gift processing and reporting, donor information, and record keeping for campaigns, appeals, and events. The Development Operations Manager plays a key role in ensuring the accuracy and integrity of donor systems and data.
The ideal candidate is an excellent project manager, thrives in a team-oriented environment, and is committed to ensuring that agency-wide fundraising is successful. Under the guidance of the Chief Development Officer, the candidate will contribute to the strategy and growth of a thriving institution that has served as an important part of the Bergen County Jewish community for nearly seventy-five years.
RESPONSIBILITIES AND OPPORTUNITIES
- Manage day-to-day processing of gift and pledge data entry (Salesforce NPSP), transaction processing, acknowledgement letters, receipts, matching gifts, recurring giving, tribute and memorial gifts, and other outgoing material as appropriate
- Maintain agency wide donor and prospect records, supporting cultivation and stewardship data entry
- Generate reports, analyses, and presentations as requested to highlight fundraising progress
- Work collaboratively with IT and Finance departments to resolve fundraising database and reconciliation issues
- Track, monitor, and assist with the implementation of all recognition for donors and corporate sponsors throughout the agency
- Review criteria, prepare lists, and track results for digital and/or print fundraising appeals
- Coordinate, schedule, and facilitate development department related meetings as needed
- Support the successful implementation of key fundraising and stewardship events as needed
- Assist with individual and institutional prospect research
- Support grants pursuit by collecting and organizing documentation as necessary
- Prepare donor briefings and other materials for cultivation and stewardship activities
- Oversee the production and distribution of calendar year donation reports
- Assist with donation reconciliation with the Finance department
- Other duties as required
SALARY RANGE
$55,000 - $65,000- commensurate with experience
BENEFITS
Full-time: Complimentary JCC family or Individual membership
employee discounts on all programs, services and events
Generous paid time off, paid floating federal holidays, paid Jewish holidays
Health and dental insurance
403b employer contribution
FSA/HSA options
Life insurance
long-term disability
To Apply: Please send cover letter and resume to Shani Waismel-Stein at recruiting@jccotp.org
Minimum Qualifications:
- Minimum two years development operations or administrative support experience
- Previous experience with Salesforce/NPSP preferred (other CRM database acceptable), and working knowledge of development data management best practice
- High-level knowledge of all Microsoft Office applications
- Demonstrated organizational skills and high attention to detail
- Excellent customer service skills and ability to communicate professionally with internal and external audiences
- Flexibility to work evenings and weekends as necessary for agency events
- A Bachelor's degree or equivalent professional experience is required
Salary:
$55,000 - $65,000
Agency Information:
Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our 185,000 square foot building plus acres of outside grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise, spin and pilates studios, 2 gymnasiums, tennis and racquet courts, indoor track, a luxurious spa, multiple playgrounds and fields and so much more. The JCC is home to the renowned Thurnauer School of Music, Leonard and Syril Rubin Nursery School, Neil Klatskin Day Camp, and the JCC Dance and Drama Schools. The JCC is also proud to offer extensive, high quality programs and services to adults of all ages, as well as to seniors and individuals with special needs.
VISION
Our vision is to be the center point of Jewish life in our community and to engage all generations in our mission and values.
MISSION
Deeply rooted in Jewish values and tradition, the Kaplen JCC on the Palisades is a vibrant home for the Jewish People that welcomes all and cultivates the social, intellectual, physical and spiritual well-being of the entire community.
VALUES
We are committed to demonstrating the following values and ask respect for these values from those with whom we interact:
COMMUNITY
CONNECTION TO JUDAISM AND ISRAEL
INTEGRITY
QUALITY
RESPECT
RESPONSIBILITY
SAFETY
TIKKUN OLAM (repairing the world)