Resettlement Officer



Posted on Friday, February 23, 2024

HIAS seeks a Resettlement Officer who will contribute toward promoting resettlement as a durable solution for at-risk refugee populations in Peru. The Resettlement Officer will support the country-level implementation of the Equitable Resettlement Access Consortium (ERAC) program. ERAC is a program designed to identify local organizations working closely with refugees and provide them the training and support needed for them to identify refugees in need of resettlement and refer their cases onward for resettlement consideration. In this capacity, the Resettlement Officer will help identify, select, and train project partners, review incoming referrals to analyze refugee claims and resettlement needs of displaced individuals and families living in Peru, and draft Resettlement Referral Forms (RRFs) for direct submission to the United States Refugee Admissions Program. They will also contribute to reporting for internal HIAS purposes at the country and HQ levels, and externally to donors. As part of the case management process, the Resettlement Specialist will liaise closely with HIAS-HQ and with other HIAS country offices, as well as external stakeholders and partners to ensure the integrity of the referral process.


  • Help build and maintain a network of civil society and non-governmental organizations dedicated to identifying displaced individuals and families with resettlement needs and referring their cases for review and potential resettlement.
  • Receive resettlement referrals and evaluate the strength of the resettlement needs described therein, giving continuous feedback to the referring organizations on the quality of referrals.
  • Conduct resettlement interviews, analyze refugee claims, and apply international refugee law and the UNHCR Resettlement Criteria, in accordance with HIAS Standard Operating Procedures, for resettlement processing.
  • Build up the capacity of partners and stakeholders, including NGO staff and civil society actors, to distinguish refugees in need of resettlement from refugees with access to other durable solutions.
  • Adapt and deliver continuous trainings to HIAS staff and to ERAC partners on the details of refugee law, the UNHCR resettlement criteria, and the HIAS Standard Operating Procedures for resettlement processing and other relevant screening criteria.
  • Liaise with the protection team to ensure identification of the most vulnerable cases.
  • Draft Resettlement Referral Forms and submit them to the Resettlement Manager, Latin America and the Caribbean (LAC) for review and approval.
  • Conduct case-conferencing with stakeholders to prevent duplication of efforts and maintain positive institutional relationships among HIAS partners in Peru.
  • Provide individual counseling to Principal Applicants (PAs) on the resettlement process, carefully managing expectations throughout the process and keeping them closely informed of HIAS safeguarding and anti-fraud policies.
  • Host case counseling sessions for individual clients to provide clients with timely and accurate feedback on the status of their resettlement cases.
  • Maintain a database on place and updated of individual case management strategy for cases under resettlement consideration.
  • Update status and case management notes of resettlement cases on the Case Management System.
  • Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of narrative and data reports.
  • Participate in training on resettlement, safeguarding and anti-fraud measures.
  • Support the Protection department with the registration, screening and interviewing of refugees, asylum seekers and migrants.
  • Assist in providing assistance and archiving files according to SOPs.
  • Perform other duties as and when required.



  • Bachelor’s Degree (Carrera) in Law, International relations, Human rights, Humanitarian relief, or other related studies.
  • Additional studies or professional experience relating to gender variance, LGBTQI+ issues, or in direct service provision to children and families strongly desired.


  • Minimum of 3 years of professional experience in working in a refugee-related context or in an NGO-related context. Refugee resettlement experience strongly preferred.
  • Experience in Peru’s humanitarian and immigration context
  • Experience in applying the international legal frameworks governing refugees, human rights, and human rights law.
  • Knowledge of the institutional structure of comprehensive support for survivor of Gender-Based Violence and legal concepts on the rights of LGBTIQ+ people (desirable)


  • International legal framework governing refugees, human rights, and human rights law.
  • Immigration policy and current regulations in Peru.
  • Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources.
  • Able to think outside of the box for sustainable community-based solutions and work with an empowerment and development approach.
  • Strong and clear communication skills and capacity to positively influence change.
  • Sense of initiative and capacity to work autonomously at the office and at home.
  • Able to self-troubleshoot when issues arise or have a solution-based mind-set to approaching new challenges.
  • Proficient at managing oneself in a fast-paced environment with constant developments using organization and structure.
  • Excellent time-management skills to accurately allocate the needed time during tasks and able to rapidly move on to the next one.
  • Excellent computer skills; proficiency in Microsoft office suite (Word, PowerPoint, Excel, Outlook).
  • Attention to detail during data entry to ensure data quality.
  • Must be a team player and able to work with a range of diverse and vulnerable populations.
  • Ability to uphold the highest level of integrity and confidentiality.
  • Passionate about HIAS’ mission and values.


This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.


We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.


HIAS stands for a world in which refugees find welcome, safety and opportunity.


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


Welcome • Acogimiento • Hospitalité • ????? ?????? (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • ??? (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • ??? (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • ?????? (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • ???? (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • ??? (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience


HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.


HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.