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Description

Manager, Database Administration & Analytics (Hybrid, New York City or Agawam, MA)

Reporting to the Deputy Director of Advancement for PJ Library®, the Manager, Database Administration & Analytics plays a key role on the Advancement team, ensuring the integrity, effectiveness, and strategic use of Advancement data. This role oversees database management (Blackbaud NXT), reporting, and analysis of fundraising performance, helping to inform decision-making and drive impact across the Foundation.

This is an ideal opportunity for a detail-oriented, analytical, and collaborative professional who enjoys working with data and thrives in a fast-paced environment.

The Manager leads PJ Library data management processes and standards, ensuring alignment with the requirements of Advancement and Finance. This role oversees database operations, security, reporting, and process improvement, and is responsible for delivering accurate, actionable insights that support fundraising strategy and organizational goals.

Responsibilities

Data Administration

· Partner with the Deputy Director of Advancement to build and execute the vision for the advancement department’s data strategy and usage.

· Oversee database administration and security, ensuring data integrity and appropriate user access.

· Manage the monthly accounting reconciliation process in partnership with Finance.

· Serve as the primary point of contact for CRM and related software vendors.

· Develop and oversee data maintenance processes, including NCOA and other routine data clean-up efforts.

· Create and manage list frameworks to support fundraising strategy; oversee list-generation and delegate as appropriate.

· Collaborate across the Foundation to ensure accurate and consistent data integration within NXT.

· Maintain and improve documentation of policies, procedures, and best practices to ensure data accuracy and efficiency.

Advancement Analytics

· Translate complex data into actionable insights through dashboards, forecasting, and reporting.

· Develop and prepare clear, user-friendly reports and Board materials in partnership with Advancement leadership.

· Analyze campaign performance and donor behavior to identify trends and opportunities.

Portfolio Management

· In partnership with the Deputy Director of Advancement, build and maintain portfolio and moves management systems within NXT.

· Support Philanthropy Officers and leadership with tools and insights to effectively manage donor relationships.

Direct Report

· Oversee the work of the Advancement Assistant.

· Mentor, train, and support the professional growth of the Advancement Assistant.

· Conduct annual performance reviews and provide ongoing quarterly feedback.

Requirements

Qualifications

· 5–7 years of experience in fundraising database management, analytics, development operations, data strategy, or business intelligence within a nonprofit fundraising environment.

· At least 5 years of hands-on experience working with a CRM for fundraising or donor management (experience with NXT strongly preferred).

· 1–3 years of people management experience preferred.

· The ability to implement fundraising reporting best practices using data visualization platforms.

· Proficiency in Microsoft Office and project management tools.

· Excellent communication skills with the ability to translate data into clear insights.

· Strong analytical, organizational, and problem-solving skills.

· Bachelor’s degree preferred.

Location

This role is hybrid, based in either our New York City or Agawam, MA office. Hybrid employees are expected to be onsite 60% of the time in their selected office location.

Compensation

A competitive salary ranging from $80,000–$85,000 annually, commensurate with experience.