Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Program Director leads and manages all operational aspects of the Community Care for the Elderly (CCE) program, ensuring compliance with funding requirements, delivering high-quality service, and providing effective supervision of the day-to-day activities of case management staff.

Supervisor Responsibilities:

• Manage the CCE Lead Agency case management services and staff to ensure compliance with funding source requirements.
• Recruit, interview, hire, and train case management personnel.

Duties and Responsibilities:

• Resolve client concerns promptly and effectively, ensuring service delivery meets quality standards and client needs.
• Collaborate with the Case Manager Supervisor to monitor monthly caseloads, allocate new referrals efficiently, and maintain accurate, timely documentation of all case management activities.
• Provide direct oversight of case management and support services during staff absences, including handling APS High-Risk Referrals to maintain continuity of care.
• Ensure full compliance with regulatory and program requirements, including mandatory client contacts, documentation, and reporting standards.
• Lead participation in internal and external monitoring visits by QI teams and funders; develop and implement improvement and corrective action plans as necessary.
• Manage program budgets strategically, maintaining productivity benchmarks and ensuring expenditures remain within approved limits.
• Monitor and control client service costs in alignment with funder requirements and contractual obligations.
• Serve as the primary liaison with the funder, fostering strong relationships and clear communication.
• Support the Homemaking Department as needed to ensure seamless service delivery across programs.
• Support and provide oversight to short-term grants, projects, or programs as required.
• Perform additional duties as assigned, demonstrating flexibility and commitment to organizational goals.

WHAT WE OFFER:

• $63,734.32 annual salary
• 20 PTO days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Master’s degree in human service, social services, business administration, public administration, or related field required; with a minimum of two (2) years of program management and/or supervisory experience; or
  • A bachelor's degree in human services or related field with at least five (5) years of program management and/or supervisory experience.
• Must have three (3) years of experience in budgetary and grant management.
• Ability to deal professionally, courteously, and efficiently with clients and other employees.
• Must complete 701B certification and any other required funder training within 30 days of start date.
• Excellent writing and analytical skills
• Ability to work in stressful and demanding environments
• Must be able to lift and/or carry office supplies, files, etc., weighing up to 25 pounds.
• Must have a valid driver's license with proof of auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and complete direct client contact hours for both Bachelor’s and Master’s level practicum and internship programs. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify