Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Case Manager Aide is a non-exempt position responsible for supporting case management services, including the upkeep, maintenance, and integrity of all clients' documentation. The Case Manager Aide performs clerical duties to ensure that case management services are provided to UAC Staff in a timely manner.

• Assist and support Case Managers to provide services to clients, including assistance to implement Individual Service Plans.
• Provide clerical and client records support.
• Provide case aide service by arranging, implementing, and monitoring services to clients.
• File, track, and assist staff in accessing files on a daily basis.
• Assist with managing incoming and outgoing calls related to caseloads.
• Insure and safeguard the rights of clients, including mandatory reporting of suspected abuse, neglect, or exploitation to the Florida Abuse Hotline.
• Assembles charts for all new admissions and released clients according to the Chart Index.
• Transports clients to appointments, court hearings, and/or discharge to the airport when Direct Care Staff are not available or otherwise engaged.
• Consistently files all incoming documentation and ensures that filing is completed within the specified timeframes.
• Answers departmental telephones, routes calls, takes messages, and provides routine information when applicable to other employees, etc., promptly and courteously. Assists with front office phone calls/reception as needed.
• Continuously interacts with and supports case managers and Quality Improvement (QI) Department staff as directed to maintain the documentation within the charts to meet funding regulations.
• Assists with record retrieval, destruction, and archiving at the storage facility.
• Attends all required program meetings and other agency-required trainings.
• Coordinate travel arrangements for the UAC, purchase airline tickets, and maintain a record of purchases.

WHAT WE OFFER:

• $20.24 per hour PLUS $.50 per hour for working during 2nd shift hours and $1.00 per hour for working overnight and weekend hours
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU NEED:

• High School diploma or equivalent and two (2) years’ experience working with children.
• Previous clerical and filing experience in a health care setting is preferred
• Must have excellent organizational skills with attention to detail
• Must have effective verbal and written communication skills
• Must be computer literate and competent in using Microsoft Office Applications (Word, Excel, Outlook)
• Must have knowledge of numerical and alphabetical filing systems
• Must be Bilingual in Spanish/English
• Previous clerical/filing experience in a health care setting is preferred
• Proof of Immunization for: Varicella (2 doses), MMR (2 doses), Influenza (1 dose yearly), and Tdap (1 dose).
• Must have a valid driver's license with proof of auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and complete direct client contact hours for both Bachelor’s and Master’s level practicum and internship programs. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify