Position Overview:

Givver is seeking a motivated individual to fill the position of Client Relations Advisor. The Client Relations Advisor is responsible for establishing and maintaining relationships with key clients, ensuring the quality and timeliness of all client deliverables, and supporting the co-CEOs in various projects.

Responsibilities:

The Client Relations Advisor reports to the Co-Founders and CEOs of Givver, and is responsible for the following tasks:

Client Responsibilities

• Establish and maintain relationships with key clients to ensure customer satisfaction.
• Provide support to Givver Advisors by taking notes and facilitating activities in client meetings and assisting with the creation and editing of client deliverables (growth plans, program portfolios, stakeholder meeting reports, etc.).
• Participation in weekly meetings with clients and stakeholders.
• Information gathering and research.
• Develop and maintain processes, systems, and report development.
• Research solutions and best practices to apply to each unique client situation.
• Conduct feasibility studies and needs assessment.
• Present plans and reports to clients and client Board members and leadership teams.
• Provide general customer support to all nonprofit and philanthropic clients, providing updates and fielding high-level questions related to contracts, proposals, scheduling, timelines, progress, document requests, etc., looping in Givver Office Manager as necessary.

Internal Responsibilities

• Oversight of Givver SOPs and contractor materials/resource bank, including regular creation of new materials, ensuring all SOPs are current and shared with Givver contractors, and researching and recommending new materials to be added.
• Organization and management of all client materials and information in Givver filing system.
• Plan and lead weekly and monthly staff meetings.
• Track customer service metrics and provide regular reports to management.

Qualifications:

• Strong communication and customer service skills.
• Robust writing skills.
• Familiarity with Microsoft Office Suite (specifically Outlook, Word, Excel, PowerPoint), Google Docs and Zoom.
• Experience with data analytics/impact tracking a plus but not required.
• Analytical thinker who is highly organized with the ability to manage multiple projects and tasks.

About Givver:

Givver is a philanthropic matchmaking network that fosters relationships, ensures equity, and sparks joy for both nonprofit organizations and charitable donors. We work as advisors in and between two verticals - nonprofit growth strategies and philanthropic portfolio advising. We empower passion-based nonprofit leaders with all the resources they need to thrive, while leaving the programming and community

servicing to the experts within the organization. For philanthropists, we seek to change power dynamics, build thought partnerships, and work together to provide maximum impact in their efforts to make the world a better place. Through our network, we connect clients to other Givvers with shared values and desires to repair the world. Learn more at our website: www.iamagivver.com.

Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB):

Givver is committed to creating a network that represents a diverse range of identities, passions, skillsets, and lived experiences. We believe that our employees, contractors, and clients should be able to bring their authentic selves to the workplace, and we recognize the importance of being representative of the clients and communities that we serve. While we are aware of and consistently challenge the inequities between the nonprofit and philanthropic communities in our day-to-day work, we know that there will always be room to grow with our internal DEIB practices. We welcome conversations that make Givver a more equitable and inclusive space for all.

We especially encourage women+ candidates and candidates of color to apply.

Givver Time Off and Benefits

At Givver, we value the importance of time off to recharge, connect with family and community, and maintain overall well-being. Our generous PTO policy is designed to offer autonomy and flexibility as part of our broader compensation package, including:

• Three weeks paid time off

Additionally, you will be paid for 15 U.S. and Jewish holidays when Givver’s operations are closed – as well as your birthday, if it falls on a weekday!

• Martin Luther King Jr. Day
• President’s Day
• Memorial Day
• Juneteenth
• July 4th
• Labor Day
• General Election Day
• Thanksgiving Day and the day after
• Christmas Day
• New Year’s Day
• Rosh Hashanah (1st day)
• Yom Kippur
• Passover (1st and last day)

Other Employee Benefits: You will be eligible to participate in Givver’s generous benefit package, which includes:

• Employees of Givver are eligible for up to 4 weeks of paid parental leave for use on the occasion of the birth of a newborn or adoption of a child under the age of 1 years old
• Paid sick days are unlimited, accrued immediately, and are based on the discretion of the employee, including care for dependents.
• A monthly healthcare stipend of $150.
• A monthly phone reimbursement stipend of $150.

To apply: Submit your resume and cover letter here by Friday, December 5, 2025.