About Us

Friends of the Israel Defense Forces (FIDF) is a humanitarian nonprofit that provides life-changing support for the courageous young men and women of the Israel Defense Forces (IDF). We transform their lives through empowering educational, financial, well-being, and cultural initiatives as they protect the State of Israel and its people. Inspired by them, we strive to champion a culture of courage worldwide, ensuring a secure and thriving Israel today and forever. Our community of supporters and staff are passionate, courageous, and impactful. Our work is driven by core values that transcend gender, age, political leanings, nationality, and religion. Our vital mission and breadth of programs resonate with a diverse array of supporters – all are welcome! Our workplace is vibrant and dynamic, encouraging bold creativity, ingenuity, and vision. We’re searching for new talent to contribute to our mission and team.

About The Role

The Senior Manager, Data & Insights, leads FIDF’s fundraising analytics and systems strategy function. This role serves as a strategic partner to fundraising (across US chapters), marketing, and executive leadership, driving data-informed decision-making through advanced analytics, performance reporting, and dashboard development. The Senior Manager is a strategic thinker with deep expertise in data analytics and systems, thrives in cross-functional environments, and enjoys solving complex problems. They translate complex data into actionable insights, improve data systems, and align technology with fundraising goals. They also provide thought leadership and guidance to cross-functional teams on data strategy and analytics best practices, and act as a liaison between technical teams and fundraising leadership to ensure data insights are accessible and actionable.

Essential Job Duties

Strategic Systems & Analytics Leadership

· Define and execute the vision for fundraising systems and analytics aligned with organizational goals.

· Ensure system interoperability and compliance with IT and data security standards (e.g., PCI, PII).

· Drive continuous improvement in data systems and analytics processes to enhance effectiveness.

Dashboard & Reporting Oversight

· Design and manage dynamic Power BI dashboards and reporting tools that provide visibility into key fundraising metrics (e.g., donor acquisition, retention, conversion, lifetime value).

· Translate complex data into compelling narratives and visualizations for stakeholders at all levels.

CRM Administration & Data Fulfillment

· Oversee CRM administration, including user support, data integrity, and system configuration.

· Fulfill data requests from internal stakeholders to support fundraising, marketing, and executive decision-making.

Cross-Functional Collaboration

· Partner with fundraising, marketing, and technology teams to define KPIs and deliver actionable insights.

· Collaborate with executive leadership to align data strategies with organizational goals.

Data Governance

· Lead data governance by implementing policies, best practices, and data quality standards to ensure data integrity, structure, and compliance with privacy regulations (e.g., GDPR, CCPA).

· Support enterprise-wide efforts to align metadata, data lineage, and data sharing processes.

· Define and monitor key data quality metrics (accuracy, completeness, consistency).

Data Management

· Develop and oversee data stewardship processes to ensure high-quality, well-documented datasets.

· Create tools and processes for ongoing data quality monitoring and improvement.

Qualifications

· 6 - 8+ years in data analytics, business intelligence, or fundraising systems strategy

· Advanced proficiency in Power BI and SQL.

· Experience with CRM platforms (e.g., Raisers Edge, Luminate Online, Salesforce, Microsoft Dynamics)

· Strong understanding of data modeling principles, including relational and dimensional modeling, normalization, and schema design.

· Deep understanding of fundraising KPIs and donor lifecycle analytics.

· Strong interpersonal and communication skills to influence stakeholders and drive the adoption of data insights.

Preferred Attributes

· Passion for FIDF’s mission and values

· Bachelor's degree in Computer Science, Data Analytics, Data Science, Statistics, Business Analytics, Information Systems, or related fields.

· Experience working in nonprofit or mission-driven organizations.

· Familiarity with data privacy regulations (e.g., GDPR, CCPA) and demonstrated experience implementing data governance programs

· Knowledge of data cataloging, metadata management, and data lineage tools.

· Relevant certifications such as CDMP, Power BI, or Blackbaud are a plus.

Benefits and compensation

· Medical, Dental, Vision, Early dismissal for Shabbat, 403b with employer matching, Life Insurance, Disability Insurance, FSA, Jewish and Federal paid holidays, sick days, and vacation

· Compensation is commensurate with experience.

FIDF is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.