Solution Engineer (Customer)

Friends of ELNET

Friends of ELNET

Customer Service
Remote
Posted on Dec 22, 2025

We are looking for top talent with high great ideas to join our expanding team and support our vision & growth. Our customers include many of the global top 10 engineering and construction firms.

Grow with us and join the outstanding team at our office in Budapest, Hungary, as a

Solution Engineer

reporting to the “Solutions Engineering Lead”.

Your responsibilities will include:

  • Collaborate with commercial, product, and engineering teams to develop technical solutions
  • Conduct client meetings, demonstrations, and technical needs assessments
  • Support client onboarding and customization processes
  • Provide technical client support and troubleshooting
  • Coordinate with product and software development teams during product development
  • Propose product improvements based on client feedback
  • Maintain current industry technical knowledge
  • Update technical documentation
  • Manage work records through ticketing systems
  • Support technical specifications for process units and software integration

We would love to hear from YOU, if you have:

  • Bachelor’s degree in Engineering (Bioengineering, Civil, Chemical, or Environmental)
  • Minimum 8 years’ water and wastewater engineering design experience
  • Fluent English
  • Strong technical analysis and problem-solving skills
  • Excellent communication and collaborative abilities

Technical Competencies:

  • Client engagement and support experience
  • Process engineering design expertise
  • Technical documentation skills

We need you in our team if you have the following competencies:

  • Communication: be able to translate business and process / architectural / mechanical engineering needs to designs and solutions
  • Ability to live in a customer-focused start-up world where priorities shift based on customer feedback
  • Reliability: get the work done and be there for others to do the same
  • Solution-focused: the ability to work through complex problems by maintaining focus on the purpose of the task
  • Confidence to take decisions in situations when there is not enough information available
  • Humility in admitting being wrong and learning from it

Location: remote work

If you think you are a fit for Transcend and for this position please send your resume to the following e-mail address: job.hungary@transcendinfra.com.

For more information about our company visit: https://www.transcendinfra.com.

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