Solution Engineer (Customer)
Friends of ELNET
We are looking for top talent with high great ideas to join our expanding team and support our vision & growth. Our customers include many of the global top 10 engineering and construction firms.
Grow with us and join the outstanding team at our office in Budapest, Hungary, as a
“Solution Engineer”
reporting to the “Solutions Engineering Lead”.
Your responsibilities will include:
- Collaborate with commercial, product, and engineering teams to develop technical solutions
- Conduct client meetings, demonstrations, and technical needs assessments
- Support client onboarding and customization processes
- Provide technical client support and troubleshooting
- Coordinate with product and software development teams during product development
- Propose product improvements based on client feedback
- Maintain current industry technical knowledge
- Update technical documentation
- Manage work records through ticketing systems
- Support technical specifications for process units and software integration
We would love to hear from YOU, if you have:
- Bachelor’s degree in Engineering (Bioengineering, Civil, Chemical, or Environmental)
- Minimum 8 years’ water and wastewater engineering design experience
- Fluent English
- Strong technical analysis and problem-solving skills
- Excellent communication and collaborative abilities
Technical Competencies:
- Client engagement and support experience
- Process engineering design expertise
- Technical documentation skills
We need you in our team if you have the following competencies:
- Communication: be able to translate business and process / architectural / mechanical engineering needs to designs and solutions
- Ability to live in a customer-focused start-up world where priorities shift based on customer feedback
- Reliability: get the work done and be there for others to do the same
- Solution-focused: the ability to work through complex problems by maintaining focus on the purpose of the task
- Confidence to take decisions in situations when there is not enough information available
- Humility in admitting being wrong and learning from it
Location: remote work
If you think you are a fit for Transcend and for this position please send your resume to the following e-mail address: job.hungary@transcendinfra.com.
For more information about our company visit: https://www.transcendinfra.com.
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