Director of Operations
GENERAL DUTIES OF THE DIRECTOR OF OPERATIONS
CSAIR, a vibrant, growing, egalitarian 400+ member Conservative synagogue seeks a strong, experienced administrator, manager, and thought partner to oversee synagogue operations. The CSAIR Director of Operations will carry out the tasks as described below. They will perform such duties as may be requested by the President, Rabbi, and officers to further the vision of a holy community as described in the congregation's mission statement and to execute the strategic vision from the Rabbi and lay leadership. They will serve to align synagogue resources and to optimize communication and efforts of members, congregational leadership, and professional staff. They will report to the President, as the representative of the congregation, and to the Rabbi, as the congregation's spiritual leader.
FINANCE AND ADMINISTRATION
The Director of Operations will serve as the representative of the officers and trustees in administering the affairs of the congregation.In partnership with the Rabbi and the President, they will hire staff, contract labor and vendors, and supervise and other synagogue operations within the financial parameters established in the annual budget.
- Execute synagogue policies as established by the Board** **of Trustees and articulated by the President.
- Work with synagogue leadership to develop contracts and relationships that enhance the synagogue's ability to serve and provide for the needs of the congregation.
- Lead efforts in the preparation of the annual budget and financial reports** **in conjunction with the treasurer and business manager. Supervise bookkeeping, maintenance of congregational funds and collection activity; consult with congregational Treasurer regarding delinquency and methods to improve collections.
- Oversee all aspects of the synagogue's insurance** **coverage including facilities insurance, and all benefits related to staff insurance and retirement plans.
- Support** **efforts to raise funds (from congregants, grant writing, etc.) for congregational capital usage, endowment funds, and programming.
B. Staffing & Process
- Supervise** administrative staff of synagogue. With the administrative staff, ensure smooth operations of the synagogue. .Through regular communication, **coordinate and supervise daily activities, office workload, custodial and office staff.
- Adjust operations as needed, assessing and organizing, systems and tasks, as required to optimize the operations between and among the staff and lay leaders.
- Lead all Human Resources processes and ensure institutional compliance.
- Update and maintain Employee Handbook.
- Oversee and execute annual performance review process.
- Conduct background checks, as needed.
C. Internal Calendar and Archives
- Coordinate and maintain a calendar of congregational activities; and work with the President and staff regarding community calendar events.
- Establish, maintain, and preserve** synagogue records,** minutes, bulletins, printings, mailings, etc.
D. Affiliates, Committees and Volunteers, External Relationships
- Coordinate with** affiliate leadership **to establish an annual affiliate activity building-use calendar including location and dates, and with appropriate synagogue professionals to ensure smooth synagogue operations and effective affiliate programming.
- Assist committees** **and commissions in planning and executing their activities.
- Encourage volunteerism** **among synagogue members. Help to manage volunteer efforts.
- Act as the liaison with UCSJ, Birch, Fire department, and Police department.
- Oversee security of synagogue servers and website. Ensure the smooth functioning of all IT equipment.
- Through weekly walk-throughs and other forms of communication, manage the day-to-day operations of the Synagogue, including staff relationships, work schedules and assignments, building security, space and resource utilization, and facility upkeep and maintenance.
- Authorize standard repairs and work with the VP of Facilities on extraordinary repairs, alterations, or replacement of defective or outdated equipment for both the synagogue facility and the Rabbi's parsonage.
- Supervise the ordering and purchase of supplies and inventory and equipment for the synagogue’s kitchen, offices, maintenance needs, and ritual activities in a cost efficient manner.
- Promote the use and rental of the synagogue facilities, including for simchas / kiddushes, schedule and contract for functions involving the use of appropriate spaces within the building and maintain relationships with approved vendors.
- Maintain appropriate office and custodial staffing levels within budgetary parameters as approved by the Board of Trustees.
- Coordinate and supervise the custodial staff to ensure the maintenance of the property and grounds in a state of cleanliness, good appearance and good repair.
- Supervise process for arranging set-ups e set-ups and necessary coverage during events.
- Schedule and coordinate security for synagogue services and events.
COMMUNICATIONS AND MEMBER RELATIONS AND PROGRAMMING
- Develop, implement and manage communication for congregational, affiliate, and communal events, condolence announcements.
- Supervise development and maintenance of the Synagogue web site.
B. Website and Emails
- Maintain and oversee the synagogue website, working with the Rabbi and programming staff to update the content.
- Prepare and send weekly emails and update social media; create content calendar to ensure effective and efficient communication to members.
- Explore ways to expand our use of Shulcloud and Constant Contact.
- Create and maintain sign up and other synagogue forms on Shulcloud.
B. Member Relations
- Assist with the administrative aspects of lifecycle events including, but not limited to, funerals, unveilings, baby namings, aufrufs, weddings and B’nai Mitzvah.
- Participate with staff in the orientation meeting with all B’nai Mitzvah families to discuss administrative details and assign B’nai Mitzvah dates.
- Provide operational support to synagogue programming, including weekly and special events (e.g. Gala)
- Assist in the planning and implementation of membership campaigns, communications, etc.
D. High Holidays
- Lead High Holidays operations, administration, and communications, including ticketing, facilities management, and coordination of vendors and volunteers.
- Partner with staff and lay leadership to executive vision of services.
- Oversee seat assignment process.
- Serve as onsite staff and lead support during the services and related events.
Ideally, our new Director of Operations will be an individual who:
- perceives themself as a true partner in our efforts,
- possesses the managerial skills to supervise the fiscal / physical / personnel elements of congregational life,
- can work with our affiliates, committees, trustees, volunteers and community organizations,
- is team oriented but capable of delegating both authority and responsibility while ensuring task completion,
- works to ensure that programs, celebrations and building use are accomplished for the greater good of the congregation and its membership,
- has excellent communication skills: written, oral and presentation,
- is exceptionally organized with strong project management skills,
- possesses a high level of discretion when dealing with sensitive information,
- has strong leadership skills to instill vision, creativity, and enthusiasm,
- has a minimum of 5 years’ leadership experience in operations and administration,
- has exceptional interpersonal skills, and
- is comfortable with ambiguity,
- is fully computer-literate and comfortable using the internet and social media, can use Microsoft Office and appropriate synagogue technology (working knowledge of Shulcloud is a plus), and can effectively manage and maintain the congregation's website,
- Is available to work onsite during regular business hour and attend some meetings, programs, and services on evenings and weekends.
HOW TO APPLY
Email your resume and cover letter to email@example.com. In the cover letter, please share why you are interested in the role and what qualifications you bring to CSAIR.
Frequently cited statistics show that women and underrepresented groups apply to jobs only if they think they meet 100% of the criteria. If you meet many but not all the criteria and feel you may be a good fit for the role, we encourage you to apply.