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Front Desk Receptionist

Location: Commonpoint, 67-09 108th Street, Forest Hills, NY

Position Summary

Do you love welcoming people and being the friendly face that starts someone’s day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

Key Responsibilities:

● Greet and welcome visitors in a professional and friendly manner

● Manage check-in procedures and verify membership access

● Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner.

● Direct visitors to the appropriate person or department

● Assist Membership Department with duties as needed

Telephone & Communication:

● Answer phones and respond to inquiries accurately and courteously

● Take messages and ensure timely delivery to the relevant person

● Respond to basic inquiries and provide information about Commonpoint programs and services

Administrative Support:

● Enter and process new, renewed and existing memberships forms

● Handle incoming and outgoing mail and deliveries

● Schedule appointments and manage room bookings for Membership programs and events

● Maintain office supplies inventory and place orders as needed

● Assist with basic data entry and record-keeping tasks

Security and Protocol:

● Monitor visitor access and issue visitor badges

● Follow security procedures and protocols

● Enforce facility policies professionally

Skills and Qualifications:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Computer literate, including experience with Google Drive (Gmail,
• Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required
• Friendly, patient, helpful and approachable personality
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds
• Attention to detail and problem-solving skills
• Have a proven track record for reliability, dependability and honesty.
• A minimum of one year experience in a professional setting as a receptionist or front desk role.
• Ability to work flexible hours.
• Must be legally authorized to work in the United States

JOB DETAILS

Hours: Part-Time, mornings and evenings

Salary: $17-$19/hour.

To Apply: Please email your cover letter and résumé to Robyn Saling, Director of Membership, rsaling@commonpoint.org. Please indicate “Receptionist “in the subject line.

Due to the high volume of applicants, only qualified candidates will be

contacted.