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Receptionist Job Description

Front Desk Management:

o Greet and welcome visitors in a professional and friendly manner.
o Direct visitors to the appropriate person or department.
o Maintain a clean and organized reception area.
o Assist Office Manager with duties as needed.
o Enter and process new, renewed and existing memberships forms and requests including sending out the appropriate membership materials to foster continued outreach.

Telephone & Communication:
o Answer, screen, and forward incoming phone calls.
o Take messages and ensure timely delivery to the relevant person.
o Respond to basic inquiries and provide information about the company.

Administrative Support:

o Handle incoming and outgoing mail and deliveries

o Schedule appointments and manage meeting room bookings
o Maintain office supplies inventory and place orders as needed
o Assist with basic data entry and record-keeping tasks

Security and Protocol:
o Monitor visitor access and issue visitor badges
o Follow security procedures and protocols

Skills and Qualifications:
o Excellent verbal and written communication skills
o Professional appearance and demeanor
o Strong organizational and multitasking abilities

o Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.)
o Friendly, patient, and approachable personality
o High school diploma or equivalent (some roles may require additional education or experience)
o Experience working within an office environment in an administrative capacity.
o Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
o Attention to detail and problem-solving skills.
o To assist in fulfilling the other functions of the Membership Team in providing administrative support to those departments and staff running membership support services and programs.

JOB DETAILS

Location: 1665 Hoe Avenue, Bronx, NY, 10460
Schedule: ● No guaranteed hours; shifts are assigned based on need
● May include weekdays, evenings, weekends, or holidays
● Often used to cover absences, vacations, or peak periods

Part-Time Non-Union Position