It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Career Readiness & Learning Coordinator Job Description
Commonpoint’s Youth Workforce Department comprises a number of different programs serving individuals predominantly from 14-24 years old. SYEP provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles. These principles include engaging the talents and interests of youth, developing their skills and competencies, and providing positive adult role models.

ABOUT POSITION
The individual hired as the Career Readiness & Learning Coordinator will work with the Work, Learn & Grow (WLG) Program and Summer Youth Employment Program (SYEP). These programs provide participants who are between the ages of 14-24 with career readiness training and paid employment opportunities during the school year and throughout the summer.

RESPONSIBILITIES
Program Design & Curriculum Oversight
● Lead the design, coordination, and oversight of education and Project Based Learning (PBL) components across all SYEP contracts (Career Ready SYEP, Community Based SYEP, Emerging Leaders SYEP, Work Learn Grow, and additional pilot programs), ensuring orientation materials, PBL curriculum, and instructional resources align with program goals and contractual requirements.
● Oversee the full catalog of PBL courses across all SYEP contracts, ensuring alignment with program goals and contractual requirements, and design a culminating event showcasing participant outcomes for executives and funders.
● Collaborate with the Commonpoint Impact team to review participant feedback on PBL content and use these insights to inform course design and improvements for future program cycles.
● Design and implement orientation materials for both SYEP and WLG across all contracts, including training facilitators to ensure consistent, high-quality delivery.

Staff Recruitment, Training & Supervision
● Support the recruitment, onboarding, training, and supervision of facilitators specializing in instruction, and provide division-wide professional development to strengthen PBL curriculum implementation and instructional best practices.
● Provide seasonal supervision of PBL facilitators, including HSCS full-time staff and external hires, ensuring consistent curriculum implementation and adherence to program expectations.
● Collaborate with HSCS leadership to assess curriculum requirements and staffing capacity, develop aligned work scopes, and oversee facilitator responsibilities, scheduling, availability, and resolution of challenges impacting program delivery.
● Serve as a crisis support resource for staff managing participant social, emotional, or behavioral escalations, providing real-time consultation, de-escalation support, and follow-up guidance in alignment with program policies and best practices.

Participant & Family Support
● Serve as a point of contact for participants and families by receiving calls and correspondence, responding to questions and requests for information, and routing inquiries as appropriate.
● Conduct regular check-ins with facilitators and program staff to monitor participant attendance, satisfaction with project-based placements, and progress toward required program hours; follow up directly with youth as needed to address missed hours.

Administrative Coordination
● Coordinate PBL administrative processes, including student placement and reassignment, roster and attendance tracking, entry and commitment of participant hours, preparation of orientation and confirmation materials, and maintenance of program systems and documentation (e.g., YEPS, rosters, surveys, and trackers).

Operational & Logistical Management
● Manage PBL operational logistics and staff coordination, including facilitator onboarding and scheduling, site and classroom coordination, technology and supply ordering, trip and transportation logistics, and day-to-day issue resolution to support effective program delivery.

QUALIFICATIONS:
● Master's Degree in Social Work or Mental Health Counseling plus a minimum of two years, preferred, in a similar position which was successful.
● SIFI certification a plus.
● Strong interest in working with high school and college students.
● Outcome driven with the ability to respond to changing circumstances and priorities.
● Ability to manage, organize and motivate groups and individuals.
● Broad knowledge of the overall structure, programs, and services of the agency, including policies and procedures.
● Excellent project management, strategic planning, and organizational skills.

● Demonstrate cultural competency through familiarity in working with people from very diverse backgrounds.
● Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
● Ability to work in a fast paced environment.
● Experience working with consumers in a high volume work environment, particularly in human services or workforce development.
● Experience providing high quality youth education programming for two (2) or more years.
● Organizational skills to coordinate multiple tasks and responsibilities.
● Excellent communication, interpersonal, networking, and transactional skills.
● Ability to convey and participate in team-oriented work.
● Computer literate, including experience with all Microsoft Office software packages, local area networks, and the Internet.

JOB DETAILS
Location: 63-25 Main Street, Flushing, NY, 11367

Schedule: Full Time
Salary: $62,500

Non-Union Position