Department: Guest Services - AquaticsReports to: Pool Manager Supervises: N/AStatus: Non-Exempt Responsibilities:Ensures the safety of guests in and around the pool. Responds to inappropriate behavior and emergencies. Takes primary responsibility for the health, wellbeing, and happiness for guests using pool and the Pearlstone campus.Recognizes and resolves individual or group behavior issues or problems; ensures pool rules are followed.Provides and supervises entertainment activities for guests participating in the location’s pool and water feature activities.Responds to medical emergencies; performs first aid, CPR/AED; stabilizes guest until the arrival of EMS.Maintains cleanliness and neatness of pool, pool equipment, locker rooms and other facilities.Ensures a pleasant visit for each guest; maintains effective guest relations.Performs special projects delegated by management. Other Duties: Provide top notch customer service to all guestsAssist with Campus Rentals and Activities as assignedOther tasks/duties as assigned. Pearlstone Employee Standards: Be a team playerSustain a positive, enthusiastic and professional attitude at all timesAccommodate requests with a smile and “let me see what I can do” attitudeAdhere to supervisor directivesMaintain a professional appearance and demeanor; proper and complete uniform, nametag and no earbudsArrive prior to the scheduled starting time, properly dressed and prepared to workPerform all duties in a timely, accurate, honest, and professional manner Education and Experience: High School diploma or equivalent ideal.American Red Cross or equivalent Lifeguard Certification,CPR for the Professional Rescuer Certification, and AED training. CPO (Certified Pool Operator) certification is highly desirableAbility to spot and resolve problems efficientlyStrong communication and leadership skills Note: Training will be paid for based on hourly commitment of 32 hours or more per week for a minimum of 10 weeks between roughly June 1 through August 31. Working Conditions:Works in an outdoor pool environment. Some heavy lifting required. This is a non-benefit eligible, on call/as needed position with a flexible weekly schedule not to exceed an average of eighteen hours per week.Physical Demands: Work outside in the heatStand for long periods of timeLift 10-50 poundsTeam lift 50+ pounds Mental, Physical and Visual Skills:Must be able to follow written, verbal, or diagrammatic instructions with several concrete variables. Able to add, subtract, multiply and divide whole numbers, and do calculations involving fractions, decimals and percentages. Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. Must be able to do light work, exerting up to 50 pounds of force occasionally, performing such activities as climbing, balancing, stooping, kneeling, crouching, reaching, standing, pulling, walking, pushing, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. Have visual requirements of mid-range vision. This job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.