Development Operations Manager

Our Vision

Central Synagogue is one of the leading and largest Reform congregations in the country. Located in Midtown Manhattan, Central’s reach includes more than 3,600 member families, a livestream community numbering in the hundreds of thousands, and more than 800 students in our nursery and religious schools. Central has long played a significant role in the Reform movement and is known for its innovation and leadership in worship, leading to a greatly expanded audience over the last two decades.

Central Synagogue works toward a world in which Judaism is core to the lives of Central members and Jews everywhere and is a profound and positive force for humanity. Central continually redefines what it means to be Jewish today, both within the Synagogue community and far beyond our Synagogue’s walls.

Central Synagogue is inclusive and welcoming. We encourage participation from all who seek a connection to Jewish life and want to be part of our sacred community, regardless of religious background, race, ethnicity, gender, ability, socioeconomic status, political affiliation, age, sexual orientation, or gender identity.

To learn more, please visit: Central Synagogue

Job Summary / Objective

Central Synagogue is seeking a highly organized, analytical, and strategic Development Operations Manager to support and strengthen all aspects of our fundraising efforts. This role sits at the center of the Development team’s work, ensuring that our systems, data, and processes are optimized to drive effective fundraising across annual giving, major gifts, and special initiatives.

The Development Operations Manager will oversee Salesforce and data systems, lead donor analysis and reporting, support campaign execution, and partner closely with department leadership to translate strategy into action.

Why This Role Matters

This role is essential to the success of Central Synagogue’s fundraising efforts. By ensuring that our data, systems, and processes are strong, the Development Operations Manager will help empower our team to build relationships with the donors who sustain the programs and community that define our synagogue.

Position Details

• Reports To: Chief Development Officer
• Department: Development
• Date: May 2026
• Hours: Full-time; Exempt
• Schedule: Monday–Friday, 9:00 am – 5:30 pm
• Hybrid: 1 remote day (Monday), 4 days in office

Essential Duties & Responsibilities

Salesforce & Data Systems

• Lead design and optimization of Salesforce systems
• Maintain data hygiene and governance
• Ensure consistent data entry standards
• Manage integrations with fundraising tools

Data Analysis, Reporting & Forecasting

• Analyze and present fundraising data
• Develop dashboards and reports
• Track revenue, pledges, and pipeline activity
• Recommend data-driven improvements

Campaigns & Mass Solicitation

• Manage donor segmentation and lists
• Execute campaign logistics (e.g., Yom Kippur Appeal)
• Support campaign planning and optimization

Donor Strategy & Moves Management

• Support lifecycle-based donor segmentation
• Enhance Salesforce tracking tools
• Identify opportunities for donor growth and retention

Prospect Research

• Conduct donor research using DonorAtlas
• Maintain pipeline of prospective donors

Digital Fundraising

• Manage donation pages and web content
• Optimize online giving experience

Gift Processing & Acknowledgments

• Oversee gift processing and donor recognition
• Coordinate with Finance on billing

Donor Recognition

• Manage donor listings and acknowledgment materials

Cross-Department Collaboration

• Partner with Communications, Finance, and Program teams
• Coordinate with external vendors
• Support Development events

Qualifications

• Bachelor’s degree required
• 3–5+ years of relevant experience
• Strong Salesforce experience (NPSP preferred)
• Excellent analytical and organizational skills
• Strong communication and collaboration abilities

Core Competencies

• Attention to detail
• Analytical thinking and relationship-building
• Proactive and results-oriented
• Strong communication skills
• Technological proficiency
• Adaptability and flexibility
• Time management and organization

Compensation & Benefits

The expected annual salary range for this position is $70,000 – $90,000. Compensation is commensurate with experience. Central Synagogue offers a comprehensive benefits package.

Additional Information

Due to Central’s hiring policy, we are not able to consider members of the synagogue for staff roles.

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