Supervisor on Duty (SOD)

Barshop Jewish Community Center of San Antonio

Barshop Jewish Community Center of San Antonio

People & HR, Operations

San Antonio, TX, USA

Posted 6+ months ago
The SOD (supervisor on duty) is responsible for overseeing the Barshop Jewish Community center facilities, members, guests, staff and activities during evening and weekend hours. She/he must respond to needs and concerns in a courteous, informed and enthusiastic manner. The ideal candidate is able to work independently but also as a respectful, contributing member of a team. The position requires flexibility, good judgment and excellent communication skills. This position reports to the Sports and Recreation Director. KEY RESPONSIBILITIES: Supervise the JCC, which includes the Sports and Fitness area, the Tennis Courts, Swimming pool, ballfields and the main level of the facility; Create supervisory presence and visibility by performing on-going building walk-throughs during shift, addressing suspicious or unsafe behaviors or activity, securing entrances and offices; Provide premiere customer service to all members, guests and staff of the Barshop JCC; Address member concerns and suggestions in an attentive and courteous manner; Report all incidents, issues and concerns to the Sports and Fitness Rec director promptly and effectively; Complete incident/accident reports as needed; Oversee and assist evening/weekend staff working in the following areas: CID, S&F Front Desk, Gift Shop, Fitness Center, Group Fitness, Sports and Rec, Aquatics, and Maintenance; Coordinate and implement set-up for programs and events in accordance with the daily schedule; Maintain constant communication with CID; Understand and be able to execute the Emergency Action Plans (EAP) as needed; Perform other duties as assigned. EXPERIENCE: Proven ability to effectively work with and supervise facilities, activities and staff; Strong problem-solving skills; Excellent customer service and communication skills; CPR/AED certification and First Aid (re-certification available); Previous supervisory experience preferred; Experience using Microsoft Office and Outlook in a professional setting. Contact our Director of Recreation and Fitness Services for more information, (210) 302-6843. Interested applicants, please send a resume by email (with names and contact information for 3 references).