Membership and Database Manager

Association for Jewish Studies
Association for Jewish Studies
Job Functions:
Administration, Customer Service, Operations
Employment Types:
Part-time
Locations:
Remote
Compensation:
32 – 32 USD per hour
Posted on:
04/04/2022

Part-Time: 25 hours with additional hours in December

Overview:

Energetic, people-oriented professional serving as the primary liaison to the AJS membership via email and phone; help envision and implement new member benefits; oversee database entry, maintenance, queries, and reports; and support the Executive Director, Board of Directors, and committees in various duties.

Responsibilities:

Membership and Database

  • •     Manage membership renewal and conference registration processes, including technical setup, outreach and follow-up via email, phone and mailings for individuals and institutions
  • •     Research and implement individual and institutional membership cultivation and retention initiatives, especially member benefits
  • •     Manage onsite conference registration desk and handle special cases and new signups
  • •     Work with Director of Communications on membership outreach initiatives
  • •     Manage membership database, including data entry and sanitization of transactions, account information; supporting staff with the database, including creating queries and editing in Excel to provide clean data files for staff and leadership, assist with data entry and solving technical issues; and reconciling data between YourMembership (MyAJS/member AMS/CRM) and Bloomerang (DRM) databases
  • •     Research member and vendor outreach opportunities
  • •     Provide administrative support for membership dunning and annual scholarly conference
  • •     Research and track institutional Jewish Studies departmental changes

Office/General

  • •     Assist staff with customer/vendor transactions as needed, including job listings, ads, and other payments
  • •     Generate reports and data for the Board of Directors and committees
  • •     Attend the AJS conference in-person during the third week of December every year
  • •     Oversee phone and e-mail correspondence with members throughout the year, including technical support, accessing member benefits, renewing membership, registering for the conference or other programs, and donations
  • •     Work closely with bookkeeper to reconcile financial transactions, including annual audit
  • •     Assist in assorted office activities, as needed, including mail, office supply ordering, and receiving packages
  • •     Work with Director of Events and Operations on packing materials for the conference

Qualifications:

  • •     2-4 years of work experience
  • •     Outstanding organizational, interpersonal, writing, and computer skills
  • •     Experience and great comfort working with Customer Relationship Management tools (member databases, especially YourMembership and Bloomerang), Google Suite, and Excel
  • •     Comfort with pivot tables and other more advanced Excel skills preferred
  • •     Customer-oriented approach
  • •     Sharp eye for detail
  • •     Ability to handle multiple projects and responsibilities
  • •     Temperament to work with a small, fast-paced team where people wear many hats
  • •     Interest and skill in learning new technologies to facilitate office processes

Salary: $32/hour

Benefits: 403b plan match, paid vacation, sick and personal time, FSA plan option. Flexible 4-day/week remote schedule but working hours should be roughly between 9AM and 6PM EST

To apply, please send a cover letter and resume to jobs@associationforjewishstudies.org

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