About the Role:
We are seeking a dedicated, experienced and FUN Pool Manager to lead our 3-pool aquatics facility with a strong focus on safety, team leadership, scheduling, customer service, and member relations. This position is ideal for someone who is passionate about creating a safe and positive environment for pool members and guests and maintaining high standards in our beautiful nature landscape.

• Job Type: Seasonal May - September
• Pay: $20.00 per hour
• Expected hours: 30 - 40 per week
• Work Location: In person

Key Responsibilities

Safety & Compliance

• Ensure all safety protocols, emergency procedures, and facility rules are strictly followed.
• Maintain a safe environment by proactively identifying and addressing potential hazards.
• Oversee water quality checks and ensure the facility meets or exceeds health department standards.

Staff Leadership & Scheduling

• Create and manage weekly staff schedules to ensure complete coverage during operating hours.
• Lead, coach, and mentor lifeguards and support staff to maintain peak performance.
• Conduct ongoing in-service training sessions to reinforce lifeguard skills and certifications.

Lifeguard Standards

• Ensure guards meet all company and industry certification and performance requirements.
• Provide constructive feedback, retraining, and disciplinary action when necessary.

Customer Service & Programming

• Welcome guests for special events and group reservations
• Handle disputes, questions, and concerns professionally and promptly.
• Maintain a welcoming, organized, and customer-focused atmosphere within the facility.
• Create a fun and positive pool atmosphere with music, games, theme-days, etc.

Administrative Duties

• Maintain the pool calendar, updating for closings, holidays, and special events
• Assist with payroll, timecard approval, and staff documentation
• Track incident reports and ensure proper follow-up procedures.
• Support inventory management for equipment, uniforms, and supplies.
• Manage the Swim Club membership list and communications

Qualifications

• Previous supervisory or pool management experience preferred.
• Lifeguard First-Aid/CPR/AED and Pool Operator certifications required (or willingness to obtain, we can provide a certification course).
• Strong communication, leadership, and problem-solving skills.
• Ability to work a flexible schedule including weekends and holidays.
• Reliable, accountable, and committed to maintaining high professional standards.

This job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by Management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.